Support
We help you get up.
Find quick answers below, or email the developer directly.
Contact WakeMission
Tell us what happened, what you expected, and which iPhone, iOS, and app version you use. Screenshots help, but please do not send sensitive information.
Send emailTest before relying on your alarm
Create an alarm a few minutes ahead and complete the full mission. Test again after major iOS or app updates. Consider using Apple's Clock app as a backup until you have confirmed the setup works on your device. Do not use WakeMission for safety-critical alerts.
The alarm does not start or return
- Open WakeMission and check the alarm-access status.
- Confirm the alarm is active and uses the intended day and time.
- Create a test alarm a few minutes ahead.
- If the issue continues, restart your iPhone and send us the test details.
Frequently asked questions
Where are my reference photos stored?
They are stored locally inside WakeMission on your iPhone and are not uploaded to us. You can remove them from the in-app photo library.
How do I restore a purchase?
Open the Store or Pro page in WakeMission and choose Restore Purchases. Make sure you use the same Apple Account as for the original purchase.
How do I request a refund?
Apple handles payments and refunds. Visit reportaproblem.apple.com.
How do I delete my data?
Reference photos can be removed in the app. Deleting the app removes local app data from the device; any copies in a device backup are controlled by Apple's backup settings.